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Terms of Service

Last updated: 2025-11-06

1. Acceptance of terms

By accessing or using Kila Kitu’s services, you agree to these Terms. If you use our services on behalf of an organization, you represent that you have authority to bind that organization.

2. Services

We provide technology that enables moto taxi and FMCG logistics, including dispatch, routing, analytics, and related tools. We may update or modify features to improve the service.

3. Accounts and accuracy

You are responsible for your account credentials and keeping your information accurate. Notify us immediately of any unauthorized use of your account.

4. Acceptable use

  • Do not violate laws or third‑party rights.
  • Do not attempt to disrupt, probe, or breach the service or other users’ accounts.
  • Do not misuse the platform for fraudulent, unsafe, or harmful activity.

5. Fees and payments

Certain services may be subject to fees under a separate agreement or order form. Unless otherwise stated, prices exclude taxes and charges.

6. Intellectual property

All rights, title, and interest in the services and content (excluding your data) are owned by Kila Kitu and its licensors.

7. Privacy

Our Privacy Policy explains how we collect and process personal data in line with Rwanda’s Personal Data Protection and Privacy Law (Law No. 058/2021).

8. Warranties and disclaimers

The services are provided “as is” and “as available”. We disclaim all warranties to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

9. Liability

To the extent permitted by law, Kila Kitu will not be liable for indirect, incidental, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim is limited to the amounts paid for the service in the 12 months preceding the event giving rise to the claim.

10. Governing law and disputes

These Terms are governed by the laws of the Republic of Rwanda. Disputes will be resolved by the competent courts in Rwanda, unless otherwise agreed in writing.

11. Changes

We may update these Terms from time to time. If we make material changes, we will provide appropriate notice. Continued use after changes constitutes acceptance.

12. Contact

Questions about these Terms can be sent to info@kilakitu.life.